The services provided by public agencies are critical to the quality of life enjoyed by the community. The agencies are staffed by proficient and caring people, deeply committed to public service. The trainers and consultants we present hold this same value.     Our services are aimed at enhancing the ability of public sector organizations and the skills of their individual employees, to meet the needs of the individual citizen and the community at large. We recognize the individual citizen as the ultimate beneficiary of our services.     Our training is based upon adult, experience-based learning methodologies which recognize the experience and expertise of the student as a resource to be built on and leveraged in the learning process. Further, our training is skills-based, meaning that our training goals include the development of specific, observable skills by the individual student.     We are a non-profit, governmental agency, organized to provide training and organizational development services to public agencies, at a reasonable cost. We recognize that public funds are the source of our financial resources.     The trainers and consultants on our staff or those we use are credentialed and experienced. They share our values regarding public service, learning, and cost-effectiveness. They can expect a very high level of support from RTC to enable them to optimize their responsiveness to the public agencies we serve.