| San Diego Regional
Training Center
10455 Sorrento Valley Rd. Ste. 202 San
Diego, CA 92121
Telephone:
858-550-0040 Fax: 858-550-0131 |
| PUBLIC AGENCY COURSE |
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EFFECTIVE
LISTENING |
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| Effective
listening is the critical ingredient in all communication exchanges.
Far easier to talk about than to do, active listening is the most difficult
communication challenge. It requires quieting the mind, focusing on
the other person, suspending judgments and beliefs, and blocking out
external distractions.
This experiential seminar will provide an opportunity to focus on this
critical skill and to practice effective listening. |
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TOPICS WILL INCLUDE: |
- Common barriers
to listening
- Techniques
for handling internal and external distractions
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- The impact
of judgment and prejudice on what you hear
- Non-verbal
communication and how it impacts the spoken word
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- Verifying
techniques
- Different
levels of listening and responses
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| DATES and LOCATIONS 2007/2008 |
“Offered On-Site Only. Call RTC for Information”
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TRAINER: |
Cindy
Davis
Click for bio |
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FEE: |
Call for pricing for an
on-site course |
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| COURSE CLASS HOURS: Start time: 8:30 AM Finish
Time 4:30 PM |
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