| San Diego Regional
Training Center 10455 Sorrento Valley Rd. Ste. 202 San Diego, CA 92121 Telephone: 858-550-0040 Fax: 858-550-0131 |
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This
interactive course focuses on the knowledge and skills necessary to
provide quality service in the public sector. Participants will explore
techniques to improve customer service interactions, recognize customers’
needs and expectations, recover from difficulties and negative experiences,
and improve cooperation and teamwork. |
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